Privacy Policy | Kunming Junmiaoqing Trading Co., Ltd.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you fill out contact forms, communicate with us via email or phone, engage our services, or apply for employment. This includes your name, email address, phone number, company name, job title, message content, billing information, business registration details, technical specifications, project requirements, and other data you choose to share.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect information including your IP address, browser type, operating system, pages visited, time and date of visits, length of visit, referring website addresses, clickstream data, and device identifiers. We use cookies, web beacons, and similar tracking technologies to collect this information for analytics and site improvement purposes.

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as business partners, referral websites, public databases, and social media platforms, to enhance our ability to serve you and verify business relationships.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery: To provide, operate, maintain, and improve our computer systems design, integration, cloud, security, data analytics, and consulting services.
Communication: To respond to your inquiries, send administrative information, provide customer support, and communicate about project updates.
Marketing: To send promotional materials, newsletters, and service updates (only with your consent or where permitted by law). You may opt out at any time.
Website Improvement: To analyze usage patterns, conduct research, and enhance the functionality and user experience of our Site.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
Security: To detect, prevent, and address technical issues, protect against malicious or fraudulent activity, and ensure the security of our systems and users.
Business Operations: To process transactions, manage accounts, send invoices, and perform internal business functions such as data analysis and auditing.

3. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds as applicable under relevant data protection laws including the General Data Protection Regulation (GDPR), the Personal Information Protection Law (PIPL) of the People's Republic of China, and other applicable privacy laws:

Consent: You have given consent for us to process your personal data for specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
Legal Obligation: Processing is necessary for compliance with a legal or regulatory obligation to which we are subject.
Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or a third party, provided your interests and fundamental rights do not override those interests.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with trusted third-party vendors and service providers who perform services on our behalf, such as hosting, analytics, payment processing, and customer support. These parties are contractually obligated to use your information only for the purposes we specify and in accordance with applicable data protection laws.
Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you of any such change.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Protection of Rights: We may disclose information where we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
With Your Consent: We may share information with third parties where we have obtained your explicit consent to do so.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and business needs. Specifically:

Contact Form Submissions: Retained for up to 24 months after receipt.
Client Project Data: Retained for the duration of the engagement plus 7 years for contractual and legal compliance purposes.
Email Correspondence: Retained for up to 3 years after the conclusion of the related business relationship.
Marketing Data: Retained until you opt out or withdraw consent, unless a longer retention period is required by law.
Employment Applications: Retained for up to 12 months after submission, unless you consent to longer retention.
Website Analytics: Aggregated and anonymized data may be retained indefinitely for statistical purposes.

When personal information is no longer needed, we will securely delete or anonymize it in accordance with industry best practices.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

TLS/SSL encryption for all data transmitted between your browser and our servers.
Secure server infrastructure with firewalls and intrusion detection systems.
Strict access controls limiting data access to authorized personnel on a need-to-know basis.
Regular security audits and vulnerability assessments.
Employee training on data protection, privacy, and security best practices.
Incident response procedures to address any potential data breaches promptly.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will take all commercially reasonable steps to protect your data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: You may request a copy of the personal data we hold about you.
Right to Rectification: You may request correction of inaccurate or incomplete personal data.
Right to Erasure: You may request deletion of your personal data where there is no lawful reason for us to retain it.
Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances.
Right to Data Portability: You may request transfer of your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You may object to the processing of your personal data for certain purposes, including direct marketing.
Right to Withdraw Consent: Where we process data based on consent, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at support@junmiaoqing.shop. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site usage, and deliver relevant content. We use the following types of cookies:

Essential Cookies: Required for the basic functionality of our website, such as page navigation and secure area access.
Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
Functional Cookies: Allow our website to remember choices you make (such as language preferences) and provide enhanced features.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is being set. Please note that blocking or deleting cookies may affect the functionality of our website.

9. Children's Privacy

Our services are not directed to individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child without verified parental consent, we will take immediate steps to delete that information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. We ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy, including standard contractual clauses approved by relevant data protection authorities.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Material changes will be notified to you via email or prominent notice on our Site. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Kunming Junmiaoqing Trading Co., Ltd.
No. 712 Jinqiu Road, Jinchen, Panlong District, Kunming, Yunnan Province, China
Email: support@junmiaoqing.shop
Phone: +86 156-3573-5738